Shipping policy

Thank you for shopping at Lisa! We are committed to delivering your order as quickly as possible. Please view our shipping policy carefully to understand how your order will be processed and shipped.

Order Processing Time:

• Orders are typically processed and shipped within 48 hours after payment verification, excluding weekends and gazetted holidays.
• Processing times may vary during festival seasons when it is unavoidable or due to unforeseen circumstances. We appreciate your patience during such times.

Shipping Methods:

• Our shipping partners mainly are Ecom Express, DTDC and other local shipping services based on delivery availability. It takes 3-7 working days for delivery within India.

Shipping Cost:

• Shipping costs vary depending on the destination and the weight of the package. Shipping costs will be calculated at checkout.

Free Shipping Option:

• We offer free shipping on orders over a certain amount. The threshold for free shipping eligibility will be clearly stated on our website.
• This free shipping option will be automatically applied at checkout for qualifying orders.

Tracking Information:

• Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
• You can use this tracking information to monitor the status of your delivery online.

By placing an order with us, you agree to the terms and conditions outlined in this Shipping Policy. If you have any questions or need further assistance, please don't hesitate to contact us. Thank you for shopping with us!